All orders placed in Arizona are subject to 7.8% sales tax.
I accept PayPal, Major Credit Cards and Gift Cards. Sorry, no personal checks or money orders. Thank you.
Your files will be available to download once payment is confirmed.
Unless there is a special announcement indicating otherwise, all items ship in no more than 48 hours, but usually much faster. I've been known to make three trips to the post office in one day.
For domestic orders I ship everything first class up to fifteen ounces (as this is the limit set by the USPS) and then switch to priority mail. Canadian orders are shipped via first class international mail.
If you are not happy with a purchase, it may be returned for a refund minus shipping costs as long as it is returned within 30 days of purchase and in new condition. In the case of an exchange, the customer will be charged for shipping the exchanged items. Sales on custom orders are final.
Shipping prices include packaging and processing. I keep these expenses as low as possible.
Secondary Shipping: If you buy multiple items from the store, you will be charged for the largest shipping amount and then the secondary amounts will apply for the additional items.
I offer discounted prices for wool purchased by the pound. Your savings is 15% off retail. Please do not purchase a pound and then ask to have it divided into smaller portions. I have small amounts available in the shop. The discount reflects the convenience of the bulk order. Thanks for understanding!